Use the Site Manager, to manage your website's FTP accounts, as shown below.Īdding a New Site to your Site Manager in FileZilla will save your FTP account details so you don't have to enter that information the next time you open FileZilla to connect. This is a known and common issue with FileZilla. We have found that oftentimes users are not able to connect via FTP using the Quickconnect feature. NOTICE: DO NOT use FileZilla's Quickconnect feature. It will have the word Welcome! in the message subject: If you do not have your welcome email or forgot your information, you can retrieve that email in our secure client area. You will need this information to continue to follow this tutorial. The welcome email we sent to you after completing your order at PeoplesHost will contain your FTP account details hostname, username, and password. Related Article : How to Connec to FTP with Cyberduck Related Article : How to Connect to FTP with CoreFTP Status: Connection attempt failed with "EAI_FAIL - Nonrecoverable failure in name resolution". You may receive output in FileZilla that looks like the following: As an alternative, you can log into cPanel and use File Manager to manage your site's files.
We highly recommend trying to connect while on your home network. You may see the following errors in your output log (see below). If you are attempting to connect via FTP while on a work network you may be blocked by your workplace's firewall. We recommend FileZilla since it's a free, widely used Open Source FTP client and can be downloaded here. In order to connect to your server at PeoplesHost via FTP (File Transfer Protocol), you will need an FTP client.
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